Transact Payments

Incident

Transact Payments

Status: closed

Start:

End:

Duration: 2 hours 9 minutes

Affected Components:

Transact Payments eMarket Sites ePayment Sites

Update

2023-09-06T17:36:00.0000000Z

Transact Payments is currently experiencing issues displaying eBills and 1098-T forms. Transact engineers are currently working to resolve the issue.

Update

2023-09-06T17:54:00.0000000Z

Transact Engineers have determined that the service(s) eMarket Sites, ePayment Sites is currently unavailable.

Update

2023-09-06T18:32:00.0000000Z

Transact Engineers have determined that the service(s) eMarket Sites, ePayment Sites is currently unavailable.

Monitoring

2023-09-06T18:55:00.0000000Z

The issue with the service(s) eMarket Sites, ePayment Sites is tentatively resolved and Transact engineers are monitoring the systems to confirm there are no further issues.

Resolved

2023-09-06T19:45:00.0000000Z

This incident has been resolved and all systems are now operating normally.