Cloud POS

Incident

Cloud POS

Status: closed
Start:
End:
Duration: 1 hour 26 minutes
Affected Components:
Cloud POS Mobile Ordering
Update

Transact engineers are investigating a possible issue with the service(s) Cloud POS.


Update

Transact Engineers have determined that the service(s) Cloud POS, Mobile Ordering is operating in a degraded state. This is affecting a subset of Mobile Ordering clients who may be unable to authorize declining balance and meal plan transactions.

Monitoring

The issue with the service(s) Cloud POS, Mobile Ordering is tentatively resolved and Transact engineers are monitoring the systems to confirm there are no further issues.

Resolved

This incident has been resolved and all systems are now operating normally.